Hilton Garden Inn Bakersfield

Edgar Pedroza 3 months ago

newly remodeled rooms with all the amenities that one needs for business or pleasure. I had a single king bed suite. Has a small living room with a refrigerator, microwave small coffee bar. Up-to-date, furnishings, up-to-date, vanity, toiletries, and walk-in shower. The only thing that bugged me the smell of all the new furnishings. Smell of new wallpaper, vinyl, and furnishings was overbearing. Keep in mind they’re remodeling so you will hear a lot of banging. Overall was a nice place to stay right off the 99.

Ashley Amerson Edited 4 months ago

Besides the other guests yelling in the hallways at late hours of the night, the bathroom was disgusting! All night we could hear this disgusting gurgling sounds only to find black moldy water coming up from the bathroom sink and the shower! Also the room smelled musty like mildew Went to the front desk to ask for a new room but overheard a different guest also requesting another room due to a super strong chemical smell in his room only to be told there is nothing else available. We showered at the gym after paying over $200 to stay 2 nights. Never ever again! There are a bunch of other hotels on within close proximity so I would suggest taking your chances there instead.

Rob Poyner 5 months ago

Rooms are dated. Location is marginal. Service here is unacceptable. Needed to do some laundry. Laundry wouldn’t open with room key card. Front desk told me he couldn’t help I would have to walk around and find a cleaning lady to open. I did manage to find a cleaning lady (who was very helpful). Then there is no change machine in laundry room. I walked back to front desk for change and was informed they couldn’t charge change to my room and they didn’t have enough change to break my bill. They recommended I walk to a gas station? I asked to speak to a manager and was told they wouldn’t be available for 36 hours because it was a weekend. Moving out of this hotel as soon as possible. Would not recommend this hotel to my worst enemy and will not be staying here again. This is coming from a diamond member who travels a lot. I’ve never posted a negative review of a hotel before.